ccc66 Privacy Policy — How We Handle Your Data

At ccc66 we are committed to protecting your personal information. This policy explains what data we collect, why we collect it, how we use it, and the rights you have over your own information.

Introduction

Effective Date: 1 January 2026

This Privacy Policy ("Policy") is issued by ccc66 ("we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the ccc66 website at ccc66.ws and all associated services, games, and features ("Platform"). This Policy forms part of our Terms and Conditions and should be read alongside them. By registering an account on the ccc66 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

We take our responsibilities as a data controller seriously. We collect only the personal data that is necessary for the lawful operation of the Platform, we store it securely, and we do not sell it to third parties. Your data is used to provide you with a safe, fair, and personalised gaming experience on the ccc66 Platform, and to comply with applicable legal and regulatory obligations including anti-money laundering (AML) and know-your-customer (KYC) requirements.

Your privacy matters to us. ccc66 will never sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is yours.

Our Privacy Commitments at a Glance

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SSL Encryption

All data in transit is encrypted with industry-standard SSL. Your account and payment details are never sent in plain text.

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No Data Selling

We never sell, rent, or share your personal data with third parties for marketing. Your information is used only to operate the platform.

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Access Control

Only authorised staff with a legitimate business need can access your personal data. Access is logged and audited.

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Right to Erasure

You may request deletion of your personal data. We will action valid erasure requests within 30 days subject to legal retention obligations.

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Cookie Control

We use only essential and functional cookies. No aggressive tracking or third-party advertising cookies are deployed on ccc66.

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Contact for Queries

For any privacy-related question or data request, contact our support team at [email protected] with your registered mobile number.

1. Information We Collect

We collect personal data from you in three principal ways: information you provide directly, information generated automatically through your use of the Platform, and information received from third-party verification partners in connection with KYC and AML compliance checks.

Information You Provide Directly

  • Identity and contact information: full legal name, date of birth, and Bangladesh mobile number provided at registration.
  • KYC documentation: copies of government-issued identity documents (national ID or passport) submitted during verification.
  • Account preferences: communication preferences, responsible gaming limit settings, and language preferences stored against your account.
  • Support communications: messages, chat transcripts, and email correspondence submitted to ccc66 customer support.

Information Collected Automatically

  • Device and network data: IP address, device type, operating system version, browser type, and mobile network operator (e.g. Grameenphone, Banglalink, Robi) at the time of each session.
  • Usage data: pages visited, games played, bets placed, session duration, deposit and withdrawal history, and bonus interactions.
  • Cookie and local storage data: session identifiers, preference tokens, and functional state data stored in your browser. See section 7 for full details.

Information from Third Parties

ccc66 works with identity verification providers and payment processors to fulfil its legal obligations. When you undergo a KYC check, these providers may return verification results (pass/fail/refer) and identity match scores to us. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, those payment providers share the transaction reference, amount, and status with us for reconciliation and fraud prevention purposes. ccc66 does not receive your full mobile financial account details — only the transaction-level data necessary to credit or debit your ccc66 wallet.

2. How We Use Your Information

We use the personal data we collect for the following specific purposes. We do not use your personal data for purposes that are incompatible with those listed below without first obtaining your explicit consent or a separate lawful basis.

  • Account management: to create, maintain, verify, and administer your ccc66 account including processing registrations, handling login sessions, and managing account closures.
  • Payment processing: to process deposits and withdrawals via bKash, Nagad, and Rocket, to reconcile transactions, and to investigate disputed or suspicious payment activity.
  • Legal and regulatory compliance: to conduct KYC identity verification, to fulfil anti-money laundering (AML) reporting obligations, and to respond to lawful requests from competent authorities.
  • Responsible gaming: to monitor gaming patterns for signs of problem gambling, to enforce the self-imposed limits you set on your account, and to apply platform-level controls for underage access prevention.
  • Platform improvement and fraud prevention: to analyse usage patterns, detect and investigate fraud, fix technical issues, and improve the security, performance, and features of the ccc66 Platform.
  • Communications: to send you transactional notifications (deposit confirmations, withdrawal approvals, security alerts) and, with your consent, promotional communications about ccc66 offers and seasonal bonuses relevant to the Bangladesh market.

We never use your personal data to build advertising profiles for third-party marketers or to enable targeted advertising by unrelated businesses. Your betting history and financial data are never used for purposes outside ccc66's own platform operations.

We process your personal data only where we have a valid lawful basis. The primary legal bases on which ccc66 relies are:

  • Contractual necessity: processing required to perform the contract between you and ccc66, including account creation, transaction processing, game delivery, and customer support.
  • Legal obligation: processing necessary to comply with applicable laws and regulations, including AML laws, KYC requirements, and responses to lawful authority requests.
  • Legitimate interests: processing for fraud detection, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your rights and interests.
  • Consent: processing for optional marketing communications and non-essential cookies, where you have given us your explicit prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4. Sharing Your Information

ccc66 does not sell or rent your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Service Providers and Data Processors

We engage trusted third-party service providers to help operate the Platform, including payment processors (bKash, Nagad, Rocket), identity verification providers, cloud hosting providers, and customer support tooling vendors. These providers act as data processors under our instruction and are contractually bound to handle your data in accordance with this Policy. They may not use your data for their own independent purposes.

Legal and Regulatory Disclosures

We may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other governmental bodies where we are legally required or permitted to do so — for example, in response to a court order, to report a suspicious transaction under AML obligations, or to investigate fraud. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ccc66's business, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected users and ensure the successor entity is bound by privacy obligations no less protective than those in this Policy before any such transfer is completed.

5. Payment Data and Mobile Financial Services

All deposits and withdrawals on the ccc66 Platform are processed exclusively in Bangladeshi Taka (BDT) via approved mobile financial service (MFS) providers — bKash, Nagad, and Rocket. When you initiate a transaction, you interact directly with the MFS provider's interface or USSD channel. ccc66 receives only the transaction reference number, the amount, and the transaction status (success/failure/pending) from the MFS provider. ccc66 does not store your bKash, Nagad, or Rocket account PIN or full account number on our servers at any time.

Transaction records are retained by ccc66 for a minimum of five years from the date of the transaction, in accordance with applicable financial record-keeping obligations. This retention period may be extended where a transaction is subject to an ongoing investigation or legal proceeding. You may request a statement of your transaction history by contacting ccc66 support; we will provide this within 10 business days.

6. Cookies and Tracking Technologies

The ccc66 Platform uses cookies and similar browser storage technologies to ensure the platform functions correctly and to improve your experience. We do not use third-party advertising cookies or cross-site tracking technologies. The cookies we deploy fall into three categories:

  • Essential cookies: strictly necessary for the Platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
  • Functional cookies: used to remember your preferences such as language setting, responsible gaming reminders, and game lobby layout preferences. These improve your experience but are not strictly necessary.
  • Analytics cookies: used to collect anonymised, aggregated data about how users interact with the Platform so we can identify performance issues and improve the user experience. No personally identifiable information is contained in analytics data.

You may manage functional and analytics cookies through your browser settings at any time. Note that disabling essential cookies will prevent the Platform from functioning correctly and you will be unable to log in to your account. ccc66 does not use any cookies to serve advertisements or to track your activity on third-party websites.

7 . Data Retention

ccc66 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply: account registration data and KYC documents are retained for the duration of your account plus a minimum of five years following account closure; transaction records are retained for a minimum of five years from the date of each transaction; support communications are retained for two years from the date of the interaction; analytics and usage data is retained in anonymised form for up to three years.

When your personal data is no longer required, we will securely delete or anonymise it in accordance with our internal data disposal procedures. Where deletion is not immediately possible due to backup or archival system constraints, the data will be isolated from active processing and deleted at the earliest practicable opportunity. You may request early deletion of your data subject to the mandatory minimum retention periods described above by contacting ccc66 support.

8. Your Rights Over Your Personal Data

You have a number of rights in relation to the personal data ccc66 holds about you. To exercise any of the rights listed below, please contact ccc66 support with your registered mobile number and a description of your request. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days, subject to identity verification and any applicable legal limitations.

  • Right of access: you may request a copy of the personal data ccc66 holds about you, together with information about how and why it is being processed.
  • Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
  • Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to mandatory legal retention requirements. We cannot erase data we are legally obliged to retain.
  • Right to restrict processing: in certain circumstances (for example, while you contest the accuracy of data we hold), you may request that we restrict the processing of your personal data to storage only.
  • Right to object: where processing is based on legitimate interests, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for legal claims.

To exercise any of these rights, please contact our support team at [email protected]. Please note that exercising certain rights (such as erasure) may result in the closure of your ccc66 account if it is not possible to continue operating the account without the data in question. We will always advise you of any such consequence before acting on your request.

9. Data Security

ccc66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: industry-standard SSL/TLS encryption for all data in transit between your device and the ccc66 Platform; encryption of sensitive data fields at rest in our database; role-based access controls ensuring that only staff with a legitimate operational need can access personal data; regular security patching and vulnerability assessments of our hosting infrastructure; and audit logging of all access to personal data records.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, ccc66 will notify affected players as soon as practicable, and in any case within 72 hours of becoming aware of the breach. Notification will be sent to the mobile number or email address registered on your account and will describe the nature of the breach, the data affected, and the steps we are taking to address it. We will also take immediate steps to contain the breach and prevent further unauthorised access.

21+ only. ccc66 is a platform for adults. We take the security of your personal data as seriously as we take the security of your funds.

10. Changes to This Privacy Policy

ccc66 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via the mobile number or email address on their account at least 7 days before the updated Policy takes effect, where practicable. The revised Policy will be published at ccc66.ws/privacy-policy with an updated effective date. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically so that you remain informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ccc66 handles your personal data, please contact our Data Support team. We are committed to resolving all privacy-related queries promptly and transparently. Our support team is available 24 hours a day, 7 days a week.

Contact Email: [email protected] (plain text — not a clickable link). Please include your registered mobile number and a brief description of your query in all written communications to help us locate your account and respond efficiently.

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